The Company
Juno is a U.S.-based fintech company on a mission to redefine how consumers access banking and financial services. As a regulated company operating in a complex compliance environment, Juno places a high priority on user verification, KYC compliance, and risk mitigation.
At the heart of these operations is the Compliance Team, which relies on both internal data and publicly available information to evaluate user legitimacy — especially across social media platforms like LinkedIn.
The Challenge
Before implementing Reverse Contact, Juno’s compliance process included a time-consuming manual step: searching for users’ LinkedIn or other social media profiles to verify identity and background.
This approach posed several challenges:
- Manual Labor Requirements
Analysts had to review profiles one by one, consuming hours of valuable time each week. - Bottlenecks in Workflow
The volume of profiles created delays in approval pipelines and slowed onboarding. - Risk of Human Error
Manual searches often led to mismatched or outdated information, undermining verification efforts.
“Our Compliance Team was manually sifting through social media profiles. It was not only laborious but also strained our resources and created workflow delays.”
– Pratik Shetty, Head of Product, Juno
The Solution
To solve this, Juno adopted Reverse Contact — an intelligent tool purpose-built to automate LinkedIn profile discovery from email addresses.
The team conducted an internal assessment of reliability and accuracy, and found Reverse Contact to be a robust alternative to manual searches.
- Automated Social Profile Lookup
Reverse Contact automatically enriched user records with LinkedIn profile data based on email, reducing reliance on manual searches. - Faster Verification Turnaround
The tool integrated into existing workflows, allowing the compliance team to move faster without compromising accuracy. - Improved Accuracy and Consistency
Reverse Contact delivered consistent, structured results — minimizing errors and enabling scalable review processes.
Implementation Steps
- Pulled new user email addresses from internal systems
- Ran them through Reverse Contact's enrichment API
- Retrieved verified LinkedIn profiles for compliance checks
- Flagged mismatches or inconsistencies for manual review
- Streamlined documentation and internal workflows
The Results
- 60%+ reduction in manual verification time
Tasks that previously took hours were now handled in minutes. - Improved reliability and audit-readiness
Verified LinkedIn data ensured consistent compliance documentation. - Faster onboarding and lower operational costs
More efficient processes meant users were vetted and approved faster — without growing headcount.
“We did a reliability and accuracy assessment. Reverse Contact turned out to be a reasonable tool to automatically assess LinkedIn profiles instead of manually going about things.”
– Pratik Shetty, Head of Product, Juno
Conclusion
By integrating Reverse Contact, Juno’s Compliance Team eliminated a major operational bottleneck, improving both speed and accuracy in their user verification process. What was once a manual, error-prone workflow is now automated and scalable — enabling the company to meet compliance standards while staying lean.
Reverse Contact is more than a lead generation tool — it’s a critical asset for compliance, trust, and operational excellence in fintech.
Turn Emails into Identity Data
