Correlation One - Uncovered Dozens of Learner Outcomes

The Company

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Correlation One is an impact-driven education company that prepares individuals for the jobs of tomorrow through online training programs focused on data and digital skills. As a Program Manager, Lindsey Byrd oversees operations and reporting — with a strong focus on measuring learner outcomes, such as job placements and career progression.

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The Challenge

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To accurately report on impact and improve program evaluation, Correlation One tracks when learners start new jobs or switch roles — but they don’t always receive that information directly from participants.

Instead, the team relies heavily on LinkedIn profile data to detect career changes. But many records were missing:

• Learners who never submitted their LinkedIn accounts
• Participants who changed profiles or emails
• No efficient way to identify updated accounts at scale

“We track learner outcomes through multiple methods — one of those is LinkedIn, but we didn’t have profiles on record for hundreds of learners.”

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The Solution

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To bridge the gap, Lindsey and her team used Reverse Contact’s bulk upload tool to enrich their dataset and uncover missing LinkedIn profiles.

• Uploaded hundreds of learner emails
• Reverse Contact matched emails to active LinkedIn accounts
• Previously unrecorded career outcomes were now visible for tracking and reporting

“We were able to use Reverse Contact to find LinkedIn accounts for learners we had no records for — whether they didn’t report them or had changed them.”

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The Results

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• 300+ LinkedIn accounts identified
  The team recovered hundreds of missing profiles, many of which included career changes.
• Dozens of new learner outcomes discovered
  These additional placements and role changes helped improve the accuracy and completeness of program reporting.
• Faster and more scalable reporting workflows
  Instead of manual searches or outreach, one bulk upload provided immediate, actionable insights.

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“We uploaded hundreds of emails, and Reverse Contact helped us identify 300+ LinkedIn profiles we didn’t have on record. That led to dozens more learner outcomes we would’ve otherwise missed.”
– Lindsey Byrd, Program Manager, Correlation One

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Conclusion

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With Reverse Contact, Correlation One enhanced its ability to track learner success and impact, even when participants didn’t actively report their outcomes. The enriched data not only improved reporting accuracy but also allowed the team to tell a more complete story about program effectiveness.

For education and workforce development organizations, this is how you uncover the full picture — even after learners move on.

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